17/01-2024
Article: Reliability and Continuity
Read more about the importance of reliability and continuity for sports media outlets and how we helped Fotmob and LiveScore improve in the area in a short case study.
The challenges
For the last hack in our whitepaper excerpts, we will discuss ways to overcome several common industry challenges.
A lot of sports media outlets struggle with data providers that often deliver inconsistent and subpar data, damaging audience trust and resulting in misleading insights. Furthermore, technical errors and system interruptions can severely degrade a media outlet’s reputation as audiences lean toward more reliable sources of information. Therefore, it is crucial to think about actionable ways to improve reliability and continuity.
Reliability and Continuity
Maintaining an uninterrupted service is crucial for any business, but it becomes pivotal when operations are tied to high-stakes, rapidly changing events. A reputation for continuity can set a brand apart, laying the foundation for trust and a solid online presence. This reliability offers users a seamless experience, encouraging return visits as they come to depend on real-time, accurate information, which is a non-negotiable aspect in the dynamic world of sports.
The flip side of this coin is significant. In today’s fast-paced world, consumers are not inclined to wait, and with fierce competition, alternatives are just a click away. Service disruptions can quickly erode trust, diminish user engagement, and result in missed opportunities. Unreliable data or inconsistent service can drive users to seek out other sports content sources, dealing a significant blow to your brand’s reputation.
To safeguard against service disruptions, certain features are integral in a sports data service:
- 24/7 SUPPORT: Ensuring continuous assistance to handle unexpected issues promptly.
- DEDICATED TEAM: A specialized team focused on swiftly resolving any potential disruptions.
- HIGH-QUALITY DATA: Accurate, real-time data preserves the user experience and maintain trust.
- REDUNDANCY: Multiple servers or data centers are in place to ensure uninterrupted service, even in the event of a system failure.
- SECURITY: Robust security measures to protect sensitive user data and maintain trust in your platform.
Case study
FotMob and LiveScore’s Success with Enetpulse
Let’s introduce two notable partners who collaborated with us and demonstrated a clear pathway toward enhancing service reliability and continuity.
Who is LiveScore?
Founded in 1998, LiveScore is a prominent global sports media company that offers real-time updates and live streaming services. With users across 200 territories, the brand has solidified its reputation for providing top-quality content, making it one of the most recognized names in the sports market.
Who is FotMob?
Based in Bergen, Norway, FotMob is a leading live score mobile app revered globally by over 10 million daily users. With a small but passionate team behind it, the company has become one of the world’s favorite football apps, earning nods from heavyweights like Apple, Google, and the New York Times.
Comparing challenges and solutions
Want to know more?
If you want to learn more strategies that can help you overcome industry challenges, click below to download our full whitepaper where we have boiled down some of the essential industry knowledge that we have collected over 23 years in the game!
Explore the solutions
Widgets
With standalone widgets, you can enhance your site by strategically placing ready-made solutions to engage your audience with visually pleasing stats that keep them coming back.
Sports websites
Get a ready-made site tailored to your needs to either fit into your existing website as a subpage or as a standalone site available either as a single sport site or multi sport site.
eAPI or XML
Get the flexibility of raw data with our eAPI or XML feeds and unlock the unlimited potential for driving traffic to your media channel or site. Reach out today, and get a personalized offer!
Other news
27/11-2024
Enetpulse in management buy-out
After almost ten exciting years as a part of the Livesport Group, the ownership of Enetpulse is now returning to it’s origin. Going forward, the ownership is shared 50/50 between Managing Director Simon Skarsholm and BD Director Ulrik Jensen.
With this buyout, the ownership of Enetpulse returns to Denmark – just as in the first many years of Enetpulse’s journey.
